At CoproHub, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, share, and protect your information when you use our platform connecting condos with verified contractors.
1 Data Collected
We collect different information depending on your account type:
For Condos
- NEQ number (Quebec Enterprise Number)
- Condo name and address
- Administrator contact information (email)
- Building information (number of units, year of construction)
For Contractors
- RBQ license number
- Company name and contact information
- Trades and service areas
- Liability insurance documents
2 Data Usage
Your data is used to:
- 1 Verify your identity and eligibility for the network
- 2 Facilitate connections between condos and contractors
- 3 Display profiles and recommendations to network members
- 4 Improve our services and your user experience
- 5 Contact you regarding your account or our services
3 Data Sharing
We share your data only in the following cases:
- With other CoproHub network members (public profiles)
- With competent authorities if required by law
- With our technical service providers (hosting, security)
4 Data Security
We implement appropriate security measures:
- Encryption of data in transit and at rest
- Restricted access to personal data
- Continuous monitoring of our systems
5 Your Rights
In accordance with Quebec's Law 25, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request deletion of your data
- Withdraw your consent at any time
6 Data Retention
We retain your data as long as your account is active or as necessary to provide you with our services. Work history is preserved to ensure continuity of building memory, even in case of administration changes.
7 Cookies and Similar Technologies
We use essential cookies for platform operation (authentication, language preferences). We do not use advertising or tracking cookies for marketing purposes.
8 Changes to This Policy
We may update this privacy policy. In case of significant changes, we will notify you by email or via a notification on the platform.
9 Contact Us
For any questions regarding this policy or your personal data, contact us:
privacy@coprohub.ca